Person centred
Good rehabilitation
Good rehabilitation is:
Person centred:
Where you are at the centre of planning and delivery of services
Goal directed (to maximise independence):
During rehabilitation – focussed on achieving new goals
Life going on – focussed on maintaining goals (and preventing deterioration)
Working to enabling life in and with community:
Sees you as part of a social network which may include family, friends, neighbourhood & community.
Person centred
You are an equal partner in planning, developing and accessing services to appropriately meet their needs.
A person centred approach puts you and your family at the heart of all decisions.
It aims to:
- Be client focused,
- Promote independence and autonomy,
- Provide choice and control and
- Be based on a philosophy of collaboration and teamwork.
It takes into account your needs and views and builds relationships with family members.
Goal directed
Goals are what the client wants to achieve.
Rehabilitation programs exist so you can achieve your goals.
You also have goals post rehabilitation.
Attendant care, when required, is part of achieving you goals.
Workers are aware of the goals and see their work as contributing to you achieving your goals.
Enabling life in and with community
When focussing on you establishing your goals you are seen as part of a social network which may include your family, friends, neighbourhood & community.
Individual service plans
Clients have individual service plans worked out with their case managers and/or service providers. These individual service plans:
- Start with your goals
- Establish the steps needed to achieve the goals
- And then design the actions and services needed to achieve the steps.
Attendant care, when required, is part of the action plan for achieving the steps to achieve the goals.
What good attendant care looks like
- I treat my worker with respect and dignity
- I work on my goals to achieve my plan.
- Our work is goal directed work.
- We communicated well.
- We respect each other.
- We keep the relationship professional
Person centred
You are an equal partner in planning, developing and accessing services to appropriately meet your needs.
A person centred approach puts you and your family at the heart of all decisions. It aims to:
- Be client focused,
- Promote independence and autonomy,
- Provide choice and control and
- Be based on a philosophy of collaboration and teamwork.
- It takes into account your needs and views and builds relationships with your family members.
A person centred approach gives people:
- valued roles
- participation and belonging in the community
- freely given relationships
- greater authority over decisions about the way they live
- genuine partnership between the service, themselves and/or their family and allies
- individualised and personalised support arrangements.
Person-centred approaches require that organisations:
- have a committed leadership that actively instills the vision of a person-centred approach at all levels
- have a culture that is open to continual learning about how to implement a person-centred approach
- consciously hold positive beliefs about people with a disability and their potential
- develop equal and ethical partnerships with people with a disability and their families
- work with people to individually meet each person’s needs so that they can be in valued roles in valued settings
- develop appropriate organisational structures and processes
Signs of a person centred approach
There are many signs of person centred approaches; and signs of approaches that are not person centred. Some examples are:
Signs of a person centred approach
- Making sure the person and their friends and family are central to identifying needs.
- Focussing on the future e.g. identifying that a person will need to cook in their own home.
- Asking the person what they should most like.
- Enabling people to have lots of experiences so they can make informed choices
- Thinking not only about choice, but also about how people can have more control over their own lives.
- Expecting that everyone is born into a common humanity and deserves a ‘good’ life
- Service providers recognise that the person/family has important knowledge about their own needs and about how these are best met.
- Supporting the person to have valued roles in the community
Signs of NOT being person centred
- Thinking about the person mainly in terms of what they cannot do.
- Focussing only on the present, e.g. identifying that a person must learn to cook.
- Telling a person what the decision is after it has been made.
- Expecting that people will immediately be able to make good decisions without support.
- Expecting that people with a disability cannot have lives like other people.
- Expecting that having a disability means having more in common with each other than with other citizens.
- Service providers holding all the power and controlling what happens to the person.
- Supporting the person only in the role of service client or other non-valued roles, fitting the person into activities and programs.
