- GETTING THINGS RIGHT
- Brain Injury Rehabitation Principles
- Person Centred Goal directed
- Culturally appropriate
- Getting the right attendant care
service provider & workers - What good attendant care looks like
- Professional workers Professional boundaries
- Solving problems and making complaints
- Foundational principles, standards & competencies
Getting things right: introduction
What principles should be at work in services?
What do you expect to see in quality services?
What does good look like?
Solving problems and making complaints
